Page 39 - social media superstar

39 Social Media Superstar

Chapter VI: MORE TIPS FOR BETTER EXPERIENCE

DODGING THE NEGATIVES

Social media sites are not all glory. You may have heard on the news how some
people lost their credibility because of careless posts they made on their social
media account. You may have also encountered users who openly criticize and
insult other users.

Therefore, it can be expected that if you open a social media account under
your company name, there will be those who will attempt to degrade you or

insult you. After all, it is impossible to please everyone.

These are just some of the disadvantages of joining the social media pool. And
in this chapter, you will learn some tips on how to avoid them.

• Avoid replying negatively to negative questions. Simply answer the
question to clarify things and do so courteously. Other users will appreciate
this.

• Some comments need no reply. You can either leave them alone or
delete them if you think they will affect the opinion of others.

• You have the option of blocking repetitively abusive users.

• Check your page regularly so you can see if there is anyone who made a
negative comment. You cannot leave them for too long because you do not
want other users to see.

• Hire a moderator to check your page regularly if you cannot do so
yourself.