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GLOSSARIES

             Office        An office is generally a room or other area where an
                           organization’s employees perform administrative
                           work in order to support and realize objects and
                           goals of the organization (wikipedia.com)
             Digital       The term digital native describes a person who
             natives       has grown up in the digital age, rather than having
                           acquired familiarity with digital systems as an adult,
                           as a digital immigrant (wikipedia.com)
             Digital       A digital immigrant is an individual who was
             immigrants    born before the widespread adoption of digital
                           technology. (https://www.techopedia.com/
                           definition/28139/digital-immigrant)
             Business      A business is defined as an organization or enterprising
                           entity engaged in commercial, industrial, or
                           professional activities. Businesses can be for-profit
                           entities or non-profit organizations that operate to
                           fulfill a charitable mission or further a social cause.
                           (https://www.investopedia.com/terms/b/business.asp)
             Standard      is a set of step-by-step instructions compiled by
             Operating     an organization to help workers carry out complex
             Procedure     routine operations. SOPs aim to achieve efficiency,
                           quality output and uniformity of performance, while
                           reducing miscommunication and failure to comply
                           with industry regulations. (wikipedia.com)
             Appointment  a formal arrangement to meet or visit someone
                           at a particular time and place (https://dictionary.
                           cambridge.org/dictionary/english/appointment)
             Compliance    Compliance isn’t only about preventing problems
                           and ensuring that everyone is abiding by laws, rules,
                           and regulations.  It’s also about the positive impact a
                           robust and ethical compliance program can have on
                           a business or organization (https://www.coursera.
                           org/learn/what-is-compliance)
             Technology    is the sum of techniques, skills, methods, and
                           processes used in the production of goods or
                           services or in the accomplishment of objectives,
                           such as scientific investigation. Technology can be
                           the knowledge of techniques, processes, and the
                           like, or it can be embedded in machines to allow
                           for operation without detailed knowledge of their
                           workings. (wikipedia.com)


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