Page 1 - TFWA World Exhibition and Conference 2025

Special Issue
TFWA
World Exhibition
October 2025

Challenging times in the Americas travel retail

landscape, but optimism prevails INSIDE INSIDER

Tariffs. Trade wars. Travel
bans. Geo-political challenges
abound throughout the world, and
nowhere is this more evident than
in North America.
While Americans are
traveling internationally at
record rates, inbound travel
to the U.S. has been declining
for months in response to U.S.
government policies. The fall-off Petrina Kho, Managing Director,
in cross-border travel between L’Oréal Travel Retail Americas
the U.S. and Canada has been
particularly damaging. One land
border shop has already closed
after 40 years, with others in
danger of joining it.
Frontier Duty Free Dior’s stunning summer activation at Montreal Duty Free illustrates how ARI North
Association Executive Director America is growing its Canadian business. See story on page 18.
Barbara Barrett talks with
Travel Markets Insider about and investment. recently powered the launch Jorbel Griebeler, Cellshop
founder and president
the danger facing its land border Latin America is also on of 24 Rouge Duty Free stores
members and what measures an economic upswing, bringing throughout the region.
they are asking the Canadian relief to the region’s travel Many brands are also
government to take to support retail business, which is also weathering the headwinds well.
them. Despite the dire situation, enjoying booming investment and Spanish fragrance house PyD
Barrett is positive that the special development. celebrates a new CEO, new
relationship between the two TMI reports on how Cellshop name, and a growing presence
countries will prevail, and that is transforming Paraguayan in the Americas, and distribution
this “moment in time” will pass border shopping, Siñerez is company Marivi launches
and the business will return. adapting to meet changing the luxurious Clive Christian
This optimistic theme customer expectations, and Perfumes into the Caribbean.
is echoed by stakeholders Avolta continues concession wins Spirits are also learning
throughout the industry. ARI across the region. how to work around the Raymond Kattoura,
North America General Manager On the supplier side, Petrina latest challenges. Duty Free luxury entrepreneur
Glen Morgan discusses how ARI Kho, the new managing director Global speaks to TMI about its
is overcoming the challenges in of L’Oréal Travel Retail Americas, international approach, while
Canada, while Executive Retail shares her enthusiastic optimism Blue Caterpillar, MONARQ
Shops’ President James Mullaney for the “bright” future of travel Group and DISC delve into the
reports that their business serving retail if the industry works regional aspect.
private aviation passengers is together. We hope that you enjoy
flourishing. TMI also presents an these, and many other articles
Cruise retail – as seen in exclusive interview with with information critical to
recent developments at Starboard Raymond Kattoura, one of the doing business in the Americas, Marivi launches Clive Christian
and Heinemann Americas -- is most influencial travel retail Inside Insider. Perfumes in Caribbean
also thriving, benefiting from entrepreneurs in the Americas,
an ever-growing increase in who has helped shape the Lois Pasternak, Plus Products-People-Places
cruisers, along with innovation Caribbean luxury market and most Editor/Publisher The Insider View

1 October 2025