Page 20 - TFWA World Exhibit 2023 Special Edition

INSIDER

ARI celebrates milestone 25th Anniversary in North America

ARI celebrated the 25th Anniversary whom none of this would be possible. ARI in-store event at YUL Montréal-Trudeau
of its business in North America at an North America is an integral part of ARI’s International Airport earlier in the week,
exclusive “cocktail dinatoire” event heritage.” where passengers were treated to the joy
hosted at 1769 Distillery in Montreal on The future is certainly bright for of traditional local entertainment including
September 15. ARI in North America, with an extensive Cirque tight-rope walking, plate-spinning
The event was attended by many refurbishment planned for the Montreal and hula hooping, maple-syrup crepes
partners and local supporters of the ARI store, a new stand-alone Chanel store just and cocktails, all with the backdrop of
business in the region, including airport opened in Vancouver earlier this month, traditional local music.
partners, local suppliers with long-standing and many other exciting opportunities in ARI’s recent appointment of Glen
relationships, executives from ARI, senior the pipeline for the future. Morgan as General Manager in North
management and colleagues, notably many “When we look for new opportunities, America has brought more travel retail
of whom have been with the business for we need to ensure that they make sense expertise to the team. Since joining in
more than twenty-five years. for both us and our partners,” said Jacques mid-June, Morgan has been leading the
Despite all the various global shocks Dagenais, Business Relationship Director, team through the busy summer season as
and challenges that have impacted the ARI. “Our approach is to be agile and passenger numbers in that region continue
business over the past quarter of a century innovative. A big focus for us is on our to grow. “It has been an exciting start to
ARI has gone from strength to strength in substantial range of local products across my new role here,” said Morgan during
North America. each of our locations, to create a unique the event. “The team have been hugely
Ray Hernan, Chief Executive Officer, sense of place for our customers. Quality welcoming and together, we are focused on
ARI, commented, “We are privileged and and excellence are at the heart of all that not only celebrating the achievements of
honored to be at this stage in our journey. we do. We may not be the biggest, but the past but focusing on the opportunities
The partnerships and relationships that we consistently strive to be the best.” into the future. We have an incredibly
have built over the past two decades is a Speaking live from the event, Nuno committed and high-performing team in
striking testament to our colleagues and our Amaral, Chief Business Development place, with big plans to deliver, it’s an
teams here in North America. & Operations Officer, ARI, commented, exciting time here in North America.”
“Together with our partners and “A lot of the opportunities and growth ARI first entered North America with
colleagues, we have demonstrated all in the past has been down to the focus, a travel retail outlet at Mirabel in 1998,
that is great about ARI and evolved in dedication, and commitment to building later moving to Montreal in 2004, where it
order to do what we do best – deliver an strong partnerships, and the phenomenal is still a leading operator in that location.
exceptional experience for each customer team driving those connections. We are ARI currently operates travel retail stores
who passes through our stores. I have very excited about the plans and ambitions in four airports in North America, located
enjoyed reflecting on the past twenty-five of our team for the future in North at Montreal, Quebec City, Halifax and
years of growth in North America and America.” Winnipeg, and added a fifth, with the new
would like to take this opportunity to thank The event was the culmination of store opening in Vancouver earlier this
our teams, partners and brands for their a week-long celebration for the team at month.
continued support and dedication, without ARI North America, which included an

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