Page 36 - The Insurance Times April 2025
P. 36
The defining moment in Atul's life came in 2011, when he The noble profession of insurance has helped Atul to carve
established his business premises (Office) with a capacity of out a distinctive and different identity. 'I have developed traits
more than 8-10 people. Even when he had just two employ- like problem-solving, resilience, and trust-building, as my role
ees, he had a clear vision of expanding his team, which he involves assisting clients to navigate difficult situations and
did through a work delegation strategy and with the same manage risks. I also created a sense of entrepreneurial iden-
vision. He could successfully establish his second business tity, and being knowledgeable and compassionate came as a
premises in 2015. bonus as I guided others through essential decisions about
financial security and future protection. Apart from this, I am
Atul focused on a strong company culture based on innovation
and customer values, building a team, technology and auto- running an NGO called FPRT. I am the secretary of this NGO,
mation, expanding through referrals, strategic partnerships and and I help more than 2000 insurance advisors.
networking, continuous improvement, constant adaptation & Atul firmly believes in client centricity and orientation as key
innovation, and expanding product offerings -all ingredients he factors for the success of the insurance business, and they
considers his primary keys to scaling up the business. play a crucial role in building long-term relationships and
establishing trust. Customers' needs and concerns must be
Atul believes in investing in himself - a key to his success. '
central to everything one does. As a trusted advisor, you
Since 2010, I started taking training from private insurance
must attend to every query of your valued clients.
trainers, and from June 2010 to till date, I have been spend-
ing a considerable amount of my earnings in various train- Atul signs up by maintaining that being client-oriented
ing & networking programs to update myself for the doesn't mean just being nice to the customer. It is much
fulfilment of my client's goals & upliftment of our insurance beyond that - it is all about building trust, growing business,
community. Besides this, I keep updated with industry and maintaining long-term relationships. By putting your
events, conferences & seminars, joining various insurance client's needs at the heart of your business and ensuring they
associations, regulatory updates, client feedback & market feel heard, understood, and cared for, you can create a loyal
trends. I got an excellent opportunity to visit many coun- client base that will support and advocate for your insur-
tries to get training.' Atul adds with pride. ance services.
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The Insurance Times April 2025 33