Page 37 - Insurance Times November 2020

Building resilience crises will sometimes occur. The lockdown imposed by many
governments to try to curb the spread of COVID-19
"Building resilience is about prevention, preparation and
highlighted not only the importance of being prepared but
response," says Pete Doherty, Head of Crisis Response for
also of having access to expert support, fast, when you need
world leading crisis-response partner S-RM.
it.
It is impossible to prevent all crises, and so we believe it is
Our Crisis Prevention and Response Product - Corporate CPR
hugely important for companies to build up their resilience,
- gives clients 24/7 access to the experts at S-RM. It also
to find ways to help protect their people, their assets and
provides them with access to the services of Instinctif
their reputation and be able to bounce back quickly after
Partners, a team of crisis communications specialists. This
an event.
gives clients support to deal with both the traditional and
social media and with internal and external communications
Pete explains that using cutting-edge technology enables S-
requirements, among other things.
RM to turn real-time data into actionable intelligence and
carry out threat analyses on political, security and
Communications support can help clients to manage the
commercial risks across more than 190 countries and
potential risks to their reputation.
territories.
Every crisis is, to some extent, unique. And each business'
This continual monitoring of potential threats enables
vulnerabilities will be different. We work with clients from
organisations to prepare for crises and build up their
resilience. across a broad range of industry types and we realised that
different sectors can face different risks.

Training is one way in which companies can improve their
To meet this need, we have created coverage that can be
resilience. We work with S-RM, to provide clients with pre- tailored according to a client's industry types. Those sectors
crisis training and planning.
include: Aid & Development; Aviation; Education;
Hospitality; Maritime; Mining; Media Production; Financial
And crisis response consultants like S-RM can help to create Institutions; Events; Oil & Gas; Retail; and Real Estate.
simple, practical crisis management plans and offer bespoke
training for staff, training to test those crisis management
It's a well-worn phrase, but we are living through
plans, and preparing for crisis communications.
unprecedented times. "Be prepared" - the motto of the
worldwide scouting movement has never felt so apt. As the
This type of planning enables companies to think about what
COVID-19 pandemic has shown us, a crisis can take many
could go wrong before it goes wrong.
forms and hit all sorts of ways. If companies understand
their vulnerabilities, have plans in place to prevent and
24/7 response manage crises and their aftermath, they can feel confident
Of course, not all situations can be prevented and inevitably that they have prepared well.

Bicyclists killed 195 people in India last year
The latest report of Road Accidents in India has blamed cyclists for 195 pedestrian deaths last year. The report, which
is a compilation of the data provided by state police departments, said these incidents were reported from just eight
states with Uttar Pradesh leading the list, followed by Punjab, Jharkhand and Madhya Pradesh. It said Chhattisgarh,
Tamil Nadu and Gujarat reported one fatality each under this category while Arunachal Pradesh reported eight such
deaths. According to the report, a total of 25,585 pedestrians were killed in crashes involving different types of ve-
hicles. Maximum pedestrians were killed by twowheelers (6,934) followed by cars, taxis and LMVs (6,458).

The Insurance Times, November 2020 37