Page 34 - QBT Travel Management Proposal-Bunzl
P. 34

Online and offline bookings                  Reporting

                 Via the Portal, Bunzl will have direct access to:   Approved Bunzl personnel will have access to:

                    •  your OBT Zeno without having to sign in   •  Dynamic, online reporting dashboards
                        again.                                       24/7/365.
                    •  send quote requests to your dedicated     •  Online benchmarking and SLA
                        consulting team. Travellers and travel       reporting.
                        bookers can simply log in to the portal,
                        enter the details of the offline booking
                        and it will be sent directly to the
                        consulting team to be booked.

                 Alerts and announcements                     Documents

                 The QBT Portal provides notifications of:    Bunzl will have self-service access to print and
                                                              email:
                    •  Traveller tracking.
                    •  News items.                               •  Itineraries and;
                    •  New itineraries.                          •  Invoices.
                    •  Other items that need to be
                        communicated to a user such as a
                        travel disruption or supplier alert.

                 Knowledge centre and Feedback                Special features
                 Our QBT Portal also provides access to:      Our QBT Portal also provides:


                    •  Orientation Playlist: a list of training   •  Links to Leisure travel: providing your
                        videos, specifically tailored to the first-  employees with access to the great
                        time user.                                   fares and rates provided by our parent
                                                                     company Helloworld.
                    •  Glossary of terms: to translate the
                        travel industry jargon.                  •  Links to our Traveller Tracking Service:
                                                                     providing a complete communication
                    •  Training aids (clue cards, manuals and        and tracking solution for your
                        videos): to ensure your travellers and       travellers, no matter where in the
                        arrangers have support to use our            world they travel.
                        technology efficiently.
                                                                 •  Access to our Charter Booking
                    •  Feedback: in the case of an issue your        Dashboard: This will allow you to
                        feedback is sent directly to the relevant    simply request new charter bookings
                        team for resolution. Feedback is also        and request seats on charters booked
                        used to drive our continuous                 by other QBT clients.
                        improvement and innovation process.
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