Page 4 - CBS Client Handbook

system. We will set up email reminders to ensure to help you to remember to provide us with
what we need to keep you ahead of your deadlines. We work in real time, so not procrastinating
with providing us with any details is ideal. This helps us keep you knowing your numbers and
where your business is at. If you find that something is not working for you, please let us know
and we will work with you to make sure that we have systems set up that work for everyone.
10. The Big Picture.​ Your books are like a connect the dots. We need to be able to trace money in
and out as it happens in real life. Just like with connect the dots, if even 1 dot is missing, the
picture is not complete. So please let us know about everything. Remember, we are here to make
this part of your business run smoothly.
11. In office organization.​ We know that your office paperwork can pile up - especially if you don’t
have an organizational system set up now. While we are using a digital system to keep your
records digitally, as well keeping backups of your documents, things can happen. We recommend
that you keep your paper copies in a monthly filing system of either files, or an expanding filing
case. These can be purchased at any WalMart or Staples for around $10.00. Once you have
submitted a digital copy of the receipt to us, you can either stamp it with an entered stamp, or use
a pink highlighter to make a tick in the top right corner. This way, at a quick glance, you will know
that it has been submitted to us. This will ensure that you are not submitting duplicates, and
keeping your information flowing swiftly.
12. Reports.​ We don’t want to overwhelm you with reports, so we will provide you with a monthly
profit and loss report, which will compare your month over month for that fiscal year. Should you
want more information, please let us know what you are looking for and we will make sure you get
it.
13. Tax Filings.​ Before we file any of your GST/HST, payroll, income tax or WSIB filings, we will email
you the details and ask for your approval. We MUST have you email back to approve them before
we will file them.
14. If in doubt...Reach out​. if in doubt on anything, don;t forget that we are here for you. We will
either know the answer, or be able to point you in the right direction. We are here to help you be
successful.

Software and the tools we use…

There are many software tools that we may use for your bookkeeping. You should refer to your quote,
agreement if you have forgotten what we are using. If you see something here we aren’t using in your
services, that you would like to discuss, please reach out.

QuickBooks Online - This is our main financial management system. In fact it is
the only one we use, so we are specialists. Tanya is Advanced certified in the
software, and the rest of the team is required to become certified before they
start working in anyone’s books.

4