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P. 5

STAR



           PARTNER







                                                                            But he could not end the
                         RON has accepted a                                 trip as his app froze
                         trip from his Uber                                 after reaching the
                         app.                                               destination


                                                                                  He decided to get in
                                                                                  touch with the
                                                                                  customer care








        Hi Team, My phone froze so I couldn’t
        start the trip properly. Please review                                      Now RON is
        my fare.                                                                  waiting for the
        Pick up- Wheatland Rd. Dallas                                                response.
        Drop off- Ferndale Ave Dallas












                                                                 She is checking
           CHELSEA received                                      support logic
            an email in bliss                                    for Mistimed
               from RON.                                         Trip from sales
                                                                 force









                                                                                 She hovers
                            CHELSEA checked that                                 over the fare
                            the driver was                                       section in
                            disputing within 10
                            days from the trip                                   bliss to check
                            completion date.                                     if UFP was
                                                                                 honored
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