Page 47 - Leadership
P. 47
14- Emotional Intelligence for
Leaders (Continued)
Social Awareness
Social Awareness
Your organizational awareness, focus on service, and level of empathy
compose your social awareness. Improve your organizational
awareness by fine-tuning your radar for the emotional climate in
groups, and recognizing power dynamics.
Improve your service orientation by fine-tuning your radar for your
customers’ or clients’ needs. Do this by first and foremost, always
taking personal responsibility even when things aren’t going well.
Other strategies to enhance your service orientation include being as
available and responsive to your customers as possible, and coming
up with a system to regularly gather feedback.
By: Dr. Hussein Saad Certified Level 5
Leadership and Coach 47
+966 55 119 6445
Email: has@sajillat.com
