Page 6 - Sector National Brochure
P. 6
Experienced Management
OUR TEAM
Choice Sector has considerable experience in providing and managing personnel and services for
large scale Community Development Block Grant (CDBG) programs.
Choice provides staffing and management solutions for damage assessments, QA reviews, case
management, call center and data management.
Responsible for managing the Responsible for program specif-
workflow of corporate home ic operations, Mr. Quarterman is
office operations, Mr. Goforth expereinced in CDBG programs
also ensure’s client service and catastrophe response.
levels are met, exceeded Providing project management,
and maintained. Specializing process development, QA/QC
in high profile catastrophic team management and training
events, Mr. Goforth also has programs to ensure the success
expereince in media rela- of the field managment and
JOHN GOFORTH tions, governement assis- LESTER staff.
Government Services tance explanation tours and QUARTERMAN JR. Mr. Quarterman coordinates the
Director leading successful operations Director of Operations Choice field management team
in several states. to meet the evolving needs
and expectations for overall
program success.
NEW YORK RISING PROGRAM RENEW JERSEY STRONGER PROGRAM
• Managed staffing for over • Managed staffing for over
12,000 damage assess- 5,000 damage assess-
ments. ments.
• Helped create and manage • Managed staffing for over
Quality Control programs. 10,000 written estimates.
RESTORE LOUISANNA BATON ROUGE BP DEEPWATER HORIZON OIL SPILL
• Trained & developed field • Managed staffing for 32+
management, damage field managers and over
assessors, construction 900 field staff.
management field inspec- • Helped establish & main-
tions & QC positions. tain guidelines for BP and
• Ensured file management GCCF with 100,000+ claims
consistent with guidelines filed.
& program philosophy. • Coordinated with state and
• Daily coaching with field local government officials
staff-using KPIs increasing in town hall meetings.
performance.
6 Choice Sector | Government Response
