Page 6 - Sector Gov. response March 2018
P. 6

Experienced Management


            OUR TEAM





            Choice Sector has considerable experience in providing and managing personnel and services for
            large scale Community Development Block Grant (CDBG) programs.

            Choice provides staffing and management solutions for damage assessments, QA reviews, case
            management, call center and data management.

                                Responsible for managing the                       Responsible for program
                                workflow of corporate home                         specific operations, Mr. Quar-
                                office operations, Mr. Goforth                     terman is expereinced in CDBG
                                also ensure’s client service                       programs and catastrophe
                                levels are met, exceeded                           response. Providing project
                                and maintained. Specializing                       management, process devel-
                                in high profile catastrophic                       opment, QA/QC team manage-
                                events, Mr. Goforth also has                       ment and training programs
                                expereince in media relations,                     to ensure the success of the
              JOHN GOFORTH      governement assistance               LESTER        field m anagment and staff. Mr.
              Government Services   explanation tours and lead-  QUARTERMAN JR.    Quarterman coordinates the
                   Director     ing suscessful operations in          Director of Operations  Choice field management team
                                several states.                                    to meet the evolving needs and
                                                                                   expectations for overall success
                                                                                   of the program.

                      NEW YORK RISING PROGRAM                            RENEW JERSEY STRONGER PROGRAM


                              •   Managed staffing for over                      •   Managed staffing for over
                                 12,000 damage assess-                              5,000 damage assess-
                                 ments.                                             ments.
                              •   Helped create and manage                       •   Managed staffing for over
                                 Quality Cotrol programs.                           10,000 written estimates.


                      RESTORE LOUISANNA BATON ROUGE                      BP DEEPWATER HORIZON OIL SPILL


                              •   Trained & developed field                      •   Managed staffing for over
                                 management, damage                                 32 field managers and over
                                 assessors, construction                            900 field staff.
                                 management field inspec-                        •    Helped establish and
                                 tions & QC positions.                              maintain  guidelines for
                              •   Ensured file management                           BP  and GCCF with over
                                 consistent with guidelines                         100,000 claims filed.
                                 program philosophy.                             •   Coordinated with state and
                              •   Daily coaching with field                         local government officials
                                 staff , using KPIs for perfor-                     in town hall meetings.
                                 mance.


              6   Choice Sector | Government Response
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