Page 34 - Demo

Closing and Recaping
Get the customer on the YES train by asking a series of questions to recap the product o Do you like that?
o You said you’d love to have more recording hours right? o Isn’t this better than what you had before?
o Would your spouse like that?
o Isn’t the price I gave you really great
o This is your second year price, Costco is making your first year price $______
TO GET A WORK ORDER GOING TODAY!!!!!!!!!! WE DO A CREDIT CHECK AND A $1 Hold
We do installs Mondays – Saturdays, 8-12 or 1-6 When are you more available?
FILL OUT BOX 1 AND ILL TAKE OF EVERYTHING ELSE.
• What is the biggest thing holding you back today?
• Is that the only thing holding you back from getting this today? WE’RE IN THIS TOGETHER CLOSE: NAME DROP
• Costco have paired up with DIRECTV to save you money.
• We have the best deals and the best products.
• Costco decided that DIRECTV was their number one option to represent their stores and provide
an excellent service for their customers.
FINAL OBJECTION CLOSE
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