Page 11 - BMS TRANSPORT

ACCESS TO YOUR NEW HOME anything packed in boxes by us is within
We rely on you as our customer to 7 days in writing. Anything packed by
advise us regarding access to your new yourselves is not covered under our
property. Please do bear in mind the insurance.
height and length of our larger vehicles,
especially with regards to arches and What if I cancel my move?
low trees. In the event of cancellation or changes
to the date of move customer is liable to
PARKING TICKETS pay the charges as referred in the table
Please make adequate parking below.
arrangements for our vehicles at both
properties. If permits or suspensions Should any matter not be resolved to
are required, they can be arranged in your satisfaction you may contact the
advance (approximately 10 working BAR who will act as an arbiter. For
days). We can extend our services complete details please read BAR terms
to assist you with this (an admin fee and conditions.
payable of £50 + VAT + charges from
the council). If any parking tickets are
incurred customer is liable to pay. Within 5 days 35% of total
move value
DRIVEWAY
If you are concerned about the weight Within 3 days 50% of the
of our vehicle on your driveway, please total move value
advise us accordingly. We cannot
be held liable for any claims for 1 day prior to move 75% of move
compensation resulting from damage.
(before 1pm) value
QUESTIONS AND ANSWERS
On the day of move 100% of the
Am I insured? move charges
We can accept liability in accordance
with our terms and conditions up to a
maximum of £40 per item. We are able Will I be charged for waiting?
to arrange adequate insurance whilst We will allow up until 2pm for waiting
your belongings are under our custody and then we will charge £30 per person
subject to payment for our insurance per hour. However, you can avoid this by
arrangement fee. choosing our late key option whereby
you pay a fee of £75 when booking your
How quickly do I have to claim? removal and this will avoid late charge
Notification of claim is required within up to 6pm.
48 hours for large items and property,

020 8942 2077 | www.bmstransport.co.uk 11