Page 88 - Mystery Shop Game 1 - Sun. Sept. 24, 2017

Maint

Question

59 Rate the response time for reported items to be fixed by the Maintenance team (

60 Were elevators and escalators in working order?

61 Rate the maintenance of the seating, fixtures, furniture, bathroom equipment. W
Rate the maintenance of the outside of the stadium (sidewalks, light fixtures, pol

62 trip hazards? Comment on the maintenance near the secondary perimeter of the
the shoppers to comment on the lighting outside of the stadium.

63 Rate the signage throughout the stadium. Did you notice any missing or misleadin
Did you notice any mechanical or electrical room doors propped open? (Do not r

64 doors)
65 Rate the lighting of the stadium throughout the game. Was it sufficient? Were an

Rate the sound quality in the stadium during the game. Were you able to hear th
66 the stadium? Did you notice an improvement to the sound quality or the field lig
67 Did you notice any broken seats or cups holders?

M
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Housekeeping & Maint

Woodward Avenue Travel (for client use only) Page