Page 2 - CON Boardpack 20201027 November v00-03 (Final)
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Contents
AGENDA ............................................................................................................. 3
MINUTES – Sappo Exec Board – 15 July 2020 .................................................. 5
FINANCE ........................................................................................................... 18
CONSUMER ASSURANCE ................................................................................ 21
CONSUMER EDUCATION AND COMMUNICATION ........................................ 25
RESEARCH AND DEVELOPMENT ...................................................................... 31
BUSINESS INTELLIGENCE .................................................................................... 34
BUSINESS DEVELOPMENT .................................................................................. 59
ADDENDA …………… ....................................................................................... 64
AGENDA …………. ........................................................................................... 77
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