Page 85 - Operations & Procedures Manuals

STANDARD OPERATING PROCEDURE OVERVIEW
A Standard Operating Procedure (SOP) is a process specific to Club operation that describes the
activities necessary to complete tasks in accordance with Boys & Girls Clubs of Greater Scottsdale
policies, County, State, and Federal regulations, and/or Boys & Girls Clubs of America standards for
running the business.
This section of the manual is designed as a guide to create consistency across sites, as well as, provide
support for staff new to Club operations. It is impossible to document everything that a Club professional
must know about daily operations; therefore, it is expected that this manual will be used as a tool in
conjunction with guidance from supervisors, policies, and personal responsibility for making the best
possible decision for the youth and families we serve.
Each SOP item presented will be documented in the following format.
PROCEDURE:
STANDARD OPERATING PROCEDURE
SOP REFERENCE #:
REVISION DATE:
REVISED BY:
RELATED POLICY:
OBJECTIVE:
RESPONSIBLE PARTY:
PROCEDURAL STEPS:
FREQUENCY/TIMING:
FORMS/DATABASE/OTHER
INPUTS:
SOP REFERENCE #: The number assigned to the procedure, making it easy to identify.
REVISION DATE: Date changes were made to the process.
REVISED BY: Person documenting the process change.
RELATED POLICY: Name and the policy number directly connected with the process (if applicable). TASK: Classification of Process to be explained.
OBJECTIVE: Rationale for process to be conducted in prescribed manner.
RESPONSIBLE PARTY: Identification of role responsible for process (if applicable). PROCEDURAL STEPS: Explanation of process to be followed.
FREQUENCY/TIMING: Pertinent timeline related to process.
FORMS/DATABASE/OTHER INPUTS: Identification of storage (electronic or physical), forms to be used, or other miscellaneous information specific to process.
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