Page 87 - Operations & Procedures Manuals

YOUTH DEVELOPMENT PRACTICES
STANDARD OPERATING PROCEDURE
PROCEDURE:
Member Enrollment & Fees
SOP REFERENCE #: 104.1
REVISION DATE:
REVISED BY:
RELATED POLICY:
Policy 104: Youth Membership, Policy 105: Membership Application (12 &
OBJECTIVE:
Under, 13 and Over), Policy 107: After School & Summer Program Fees
Boys & Girls Clubs of Greater Scottsdale is a membership organization in
which all participants must be enrolled annually and additionally for special
sessions such as sports leagues, summer program, etc. Accurate
membership records are necessary for safety, emergency contact
information, and pertinent information about each youth served. All forms
RESPONSIBLE PARTY:
and fees must be up to date in order for youth to attend programming. It is
the responsibility of the parent/guardian guided by the Branch Director to
ensure information is up to date for youth enrolled.
Branch Director
PROCEDURAL STEPS:
Club membership is available for youth ages 5 to 19 (K5-High School).
Membership application must be completed for youth to participate.
Membership applications can be found at www.bgcs.org/clubconnect or in
paper form at branches. All information must be input into the Club
Connect/Dash system. Membership applications must be renewed annually.
The membership period is July 1-June 30th (regardless of when member is
enrolled).
Membership/Program fees are assessed for each member. Families may
apply for program assistance by completing the financial assistance
application online at www.bgcs.org/financialassistance and turning in all
necessary paperwork via email to financialassistance@bgcs.org.
pplied using federal poverty guidelines.
assistance is a
reason for appeal and sending supporting documentation to
Program
Once the application and all paperwork are sent in, an automatic response
will be sent to the parent/guardian acknowledging their application has been
received. Parents/Guardians will receive approval/denial response within 10
business days of applying by financialassistance@bgcs.org. Upon
acceptance of assistance amount by parent/guardian, Program Services
Coordinator/Finance will notify the Branch Director and the Club Connect
member account will be updated accordingly. Parent/Guardian must submit
payment no later than two (2) business days after approval or denial is given
in order for their child to continue attending. The child will not be allowed to
participate if payment is not received.
Parent/Guardian may appeal the financial aid decision by documenting
financialassistance@bgcs.org email address.
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