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Table of Contents





                                                               Introduction                               4
                                                               Disclaimer                                 5

                                                               Who Are We?                                6
                                                               Frequently Asked Questions                 7

                                                                How do I get the best rent for my property?   7

                                                                What is the application process?          8
                                                                How do I know I am getting a good tenant?   8

                                                                How long will it take to find a tenant?     8
                                                                How do you advertise my property?         9

                                                                What will be covered at the new tenant    10
                                                                induction (sign-up process)
                                                                What is the bond for? And how much        10
                                                                do you take?
                                                                How often will I receive the rent funds     10
                                                                and when will I receive my statement?
                                                                What expenses can you manage on           11
                                                                my behalf?
                                                                What extra outgoing expenses should       11
                                                                I expect?
                                                                Does my tenant pay for water usage?       11

                                                                What insurance will I need?               11

                                                                Do I need a tax depreciation schedule?    11
                                                                Whose responsibility is it to maintain     12
                                                                the smoke alarms?
                                                                Do I have to allow pets at my property?   13

                                                                Do the tenants maintain the lawns         13
                                                                and gardens?

                                                                Who is responsible for pest control at     13
                                                                the property?
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