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Do I need my property termite checked?   14         Our Services - A Comprehensive Look        22
          What inspections are carried out         14          The management process                    22
          during the tenancy?
                                                               The leasing process                       23
            Ingoing condition report               14          - What we do

            Routine inspections                    14          The marketing process                     24
                                                               - What we do
            Vacate inspections                     14
                                                               What marketing portal platforms do we use?  24
          Can I communicate directly with my tenant?  14
                                                               The lease renewal process                 25
          When can I go to the property?           15
                                                               - Why it’s important
          What is the process of lease renewals    16
                                                               The lease renewal process                 25
          and rent reviews?
                                                               - What we do
          What is the repair process?              16
                                                               The routine inspection process            25
          What happens if my tenant stops          17          - What we do
          paying rent?
                                                               Vacate inspection process                 26
          What happens if my tenant breaches       17          - What we do
          their lease?
                                                               Monthly administration process            26
          What happens if my tenant breaks         17          - What we do
          their lease?
                                                               The tribunal/ court and attendance process  26
          What is the tribunal/ court process?     17          - What we do
          How much notice does my tenant need      18          The insurance claims process              26
          to give if they are vacating?                        - What we do

          What is the process when my tenant       18
          vacates?

          What legally is wear and tear?           18
          What happens if I want to move back      18
          into my property?
          What happens if I want to sell my property?  18


        Getting Your Property Ready to Rent        19

          Essential items to do                    20

          Outside the property                     20
          Cleaning items                           21
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