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The lease renewal process –                           The routine inspection process
        Why it’s important
                                                              The routine inspection is conducted approximately
                                                              16 weeks after an initial inspection after 8 weeks.
        This fee is applied when the lease is extended for a
                                                              This allows us to monitor the tenant performance
        further term with an existing tenant.
                                                              and general condition of the property, keeping the
        The main benefit to you for the continuance of a fixed   condition as well maintained as possible and keeping
        term lease is that it assures a maximum payout on a   your asset value maximised.
        landlord insurance policy should the tenant default
        in rent. It also guarantees the rent to the landlord
        should the tenant wish to break a fixed lease (this is
        dependent on your landlord insurance policy wording).  The routine inspection process –
                                                              What we do
        Should either of these situations occur on a non-fixed
        term lease (should a fixed term lease not be renewed)
                                                              •   Issue the tenant with the required legislative
        the tenant is not obligated to keep paying rent (only 14
                                                                 written notice of inspection.
        days’ written notice is required) and the landlord can
        suffer unforeseen financial loss should this occur in a   •   Tenants and landlords are notified of upcoming
        quiet rental time.                                       inspection and landlords are invited to attend
                                                                 every inspection.
        The landlord must fund the vacancy period in this case
                                                              •   A room-by-room written report detailing tenant
        without a fixed term tenancy in place.
                                                                 performance, criticisms, repairs, concerns, and
        Should a default happen, the landlord insurance policy   recommendations for improvement to the
        either pays a minimal amount or nothing at all (some     condition of the premises.
        bank sourced landlord insurance policies do not pay
                                                              •   Tenant feedback on performance.
        at all if the default occurs when a tenant is on a non-
        fixed term lease).                                    •   Tenants are followed up if unsatisfactory items
                                                                 identified with a further inspection if required.
        Therefore, keeping a tenant on a fixed term lease is in
                                                              •   Issuing of original written report to the landlord
        everyone’s best interests.
                                                                 including all photos and videos.
                                                              •   If we are unable to attend the property in person
                                                                 due to tenant’s illness or other restrictions, we
        The lease renewal process –                              conduct our routine inspections via video chat
        What we do                                               and record the tenants showing us through the
                                                                 property. A link to the video is sent to the landlord
        •   Conduct rent reviews in-line with market             along with the report.
            conditions to ensure your property is achieving its
            highest possible return.
        •   Landlord consultation for lease renewal suitability
            before a lease renewal is approved.
        •   Tenant approached about their intention to renew
            lease with negotiation of terms and increased rent
            if applicable.
        •   The lease renewal is signed by your tenant.

        •   Copy of lease renewal is issued to the tenant and
            sent to the landlord.










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