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Vacate inspection process – Monthly administration process –
What we do What we do

• All items from the original ingoing property Each month you will be provided a statement showing
condition report are checked off. rental payments received, expenses paid on your
behalf, and total amount disbursed to your nominated
• Any tenant neglect, damage and cleanliness
bank account.
issues are noted in writing (allowing for fair wear
and tear on the property). Annually, you will be issued a summary of income and

• The tenant is directed to amend any items that are expenses in relation to your investment property in any
unsatisfactory on the original ingoing inspection given fiscal year.
report.
Your accountant is likely to charge much more to
• Should the tenant not return we arrange the prepare an equivalent summary for you. Our annual
appropriate trades to attend and return the summary statement offers excellent value, saving you
property to its ingoing condition (less fair wear and considerable accountancy expenses.
tear).
This statement highlights all incoming and outgoing
• Return to the property to re-inspect any expenses for the property making it easy to lodge your
unsatisfactory items to ensure proper rectification. tax return.

• Update the ingoing inspection report for the next
tenancy.

The tribunal/ court and attendance The insurance claims process –
process – What we do What we do

We are required to prepare for and appear before We provide services where, on your behalf, we
the state tribunal (Queensland Civil Administration prepare insurance claim forms covering issues such
Tribunal). We will always seek your permission and let as property damage, rent default and pet damage.
you know before appearing at the tribunal/ court on This is dependent on the type of claim and the type of
your behalf. insurance cover you have for your property.
This process involves preparation and organisation of Completing this type of paperwork is cumbersome
all documentation, travel to and from, and attendance and tedious. We can handle this work and effort, so
at any tribunal/ court hearings as directed by the you do not need to stress!
Residential Tenancies Tribunal.

26 LJ Hooker Beenleigh