Page 7 - KAH Session June 2021
P. 7

2 Responding in the Moment




       The way an adult responds is crucial in helping a child get back on track.

       It also has a powerful impact on a child’s relational safety, stress levels in their
       body and their future self-concept.



                           ▪ What the science teaches us about the best way to respond when

                               someone isn’t managing to keep to the expectations agreed.



                           ▪ What to say and what not to say when things go wrong – think


                               paramedic: our job is to help the young person get back on track; now

                               isn’t the time to plan ways for things to be better next time (just as a


                               paramedic would not start discussing improvements to exercise and diet

                               with a patient).



        ▪ How to respond to help the person re-regulate so they can get on track

            quickly. The approach provides a simple structure and script to help every person in


            the school community respond in a consistent way.


       ▪ How to help someone get back on track in ways that are kind, yet also maintain


            high expectations.
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