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Planning Investigations and Legal Background for Tough Interviews 175

Table 5.7 The eight stages of major investigations

Stage           Description           Principles

1 23                                  4

                1 Deal with initial   Maintain total confidentiality
                       suspicions     Assume the suspicions are true
                                      Do not rush to report externally
                                      Consider if and when the police should be advised

TAKE YOUR TIME  2 Plan and prepare to strike OBTAIN BACKGROUND INFORMATION
                                                             Prepare a dossier on the suspects
                                                             Prepare a dossier on suspect companies
                                                             REVIEW AND COLLATE EVIDENCE
                                                             Consider the evidence potentially available
                                                             Catalogue minor breaches
                                                             Consider blocking measures
                                                             Consider covert action
                                                             PREPARE A DIARY OF EVENTS
                                                             PREPARE NOMINAL SUMMARIES AND LINK CHARTS
                                                             EXTRACT THE KEY POINTS
                                                             DEVELOP A FRAUD THEORY
                                                             DEVISE A RESOLUTION PLAN AND FIRST STEP

                3 Setting objectives  Normally these are to
                                      Establish the facts
                                      Press for criminal prosecution
                                      Recover funds
                                      Prevent future losses
                                      Create a deterrent to others

                4 Obtain authority    Obtain authority from senior management
                                      Align management’s expectations

                5 Plan individual interviews Determine the objectives
                                                             Plan the phases of the interview
                                                             Consider how the key points will be presented
                                                             Decide on the timing and venue
                                                             Arrange the interview room
                                                             Decide how the interview will be recorded
                                                             Consider using interpreters
                                                             Plan for interviews in the presence of the suspect’s lawyer
                                                             CHECK THE LEGALITY

                6 Rehearse            Rehearse important interviews

                7 The first step       Make the first step an ambush
                                      Conduct important interviews simultaneously

                8 Follow up           Complete this stage as quickly as possible
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