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380 An HR Guide to Workplace Fraud and Criminal Behaviour

Table 9.7 Willing and other witnesses Category B
Witnesses requiring persuasion
Category A
Probably cooperative witnesses Position
Position A third party such as a customer or vendor, who
An employee of the victim organization or an is under no obligation to assist
associated enterprise (such as its bank)
An expert witness Nature of case
Nature of case Relating to a serious matter, such as a serious
Relating to a minor matter, such as an accident fraud
injury
Type of evidence Type of evidence
Has formal evidence, such as explaining a Has sensitive or emotionally laden evidence
process or producing records, supported by against the suspect, such as what he did or
written or computer records said. Usually such evidence is not supported by
formal, written records
Personal interests
Has nothing to hide Personal interests
Wishes to hide poor performance or a personal
Relationships ambition
Has no relationship with (or often personal Possibly malicious
knowledge of) the suspect Emotionally or financially involved with the
Nature of suspects suspects
Suspects are ordinary business people, citizens
or employees Relationships
Is known to the suspect

Nature of suspects
Suspects are violent criminals

Table 9.8 Potential persuasive arguments

Category B Possible persuasive arguments
Witnesses requiring persuasion You should make it clear that:

Position of the witness

A third party such as a customer or vendor, who Persuasion
is under no obligation to assist, may refuse to Failure to assist may result in the termination of
do so all business relationships
You will invoke the audit clause in contracts
You will have no option but refer the case to the
police
A witness summons may be issued that will
compel the witness to attend court
Civil action will be started which will require the
production of records