Page 6 - Deception at work all chapters EBook

List of Tables

Table 1.1 Interested parties in deception 18
Table 2.1 Methods of communicating lies 26
Table 3.1 Important elements of the human brain 43
Table 3.2 Primary methods of communication for right-handed people 49
Table 3.3 Eye accessing clues 60
Table 3.4 Types of memory 62
Table 3.5 Difference between memory and imagination 65
Table 3.6 Roles in transactional analysis 66
Table 3.7 Equal transactions 67
Table 3.8 Genuine and contrived anger 73
Table 3.9 Examples of self-deception 74
Table 4.1 Concealment and falsification 86
Table 4.2 Objectives and clues 87
Table 4.3 Summary of denials and pseudo-denials 98
Table 4.4 Attack 102
Table 4.5 Clues in the content 104
Table 4.6 Verb usage 116
Table 4.7 Syntax 121
Table 4.8 How answers are expressed 125
Table 4.9 Non-verbal clues 128
Table 4.10 Clues in the attitude 133
Table 5.1 Different objectives of police and civil investigations 144
Table 5.2 Main types of civil orders 147
Table 5.3 The decisions in relation to Article 8 155
Table 5.4 Coverage of the Regulation of Investigatory Powers Act 2000 and
Regulations 158
Table 5.5 Effects of legislation on investigatory procedures 166
Table 5.6 Types of evidence 169
Table 5.7 The eight stages of major investigations 175
Table 5.8 Background on suspects 179
Table 5.9 Potential sources of information 181
Table 5.10 Diary of events 189
Table 5.11 Nominal summaries 190
Table 5.12 A simple resolution plan 192
Table 6.1 Phases of a tough interview 199
Table 6.2 Opening statement options 203
Table 6.3 Creating an adult role 217
Table 6.4 Character types 218
Table 6.5 Methods of establishing rapport 219
Table 7.1 Question types and interview phases 226