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14 About Strategy and Governance Our People Our Business Our Outcome AppendixOur process to determine impacts and identify material topics included:%u2023 Step 1: Analyzing megatrends and sector-specific topics relevant to DKSH %u2023 Step 2: Performing desk research to determine which topics have a substantial impact on key stakeholders and in which areas we are impacted by our stakeholders and the environment. Drawing on publicly available sources, this analysis has a global scope but a specific focus on markets in Southeast Asia, as most of DKSH%u2019s business activities are conducted in this region.%u2023 Step 3: Validating the findings in interviews with senior DKSH managers representing a cross-section of key DKSH Business Units, Functions, and regions and who regularly interact with stakeholders. These interviews provided additional insights into different stakeholder expectations. %u2023 Step 4: Review and endorsement of the result of the assessment process by the Executive Committee and the Board of Directors. Going forward, we plan to enhance this process by conducting interviews with a cross-section of stakeholders across multiple regions.%u2023 GRI 3-1Our last materiality assessment process resulted in the identification of 47 impacts, which we regrouped into the following material topics:%u2023 Health, Safety, and Well-Being%u2023 Employee Attraction, Satisfaction, and Retention%u2023 Labor Practices and Human Rights%u2023 Climate Change Mitigation%u2023 Pollution Prevention%u2023 Resource Efficiency%u2023 Climate Change Adaptation (TCFD Report)%u2023 Responsible Supply Chain%u2023 Ethical Business%u2023 Local Community Development%u2023 Access to Food, Medicines, and Healthcare%u2023 Product Quality and SafetyAccountability to our stakeholders is important to us, which is why we address each of the above topics in a dedicated section of this report, organized into three main chapters. The Our People chapter features topics relating to our employees which are the foundation for our value creation. The Our Business chapter sets out how we create value through our business model in the context of making our supply chain more sustainable. The Our Outcome chapter focuses on accountability towards fulfilling our company%u2019s purpose of enriching people%u2019s lives. Please follow the above links to get to the corresponding chapters.Our materiality analysis, which was conducted in 2022, yielded fresh insights into the most important topics for DKSH while taking account of changing stakeholder interests and the regulatory and political framework. For instance, two new material topics on climate change adaptation and mitigation were added to reflect the growing importance of climate change. The topics of fair labor practices, human rights, and responsible supply chain underscore the increasing importance of human rights in our business and supply chain. The updated material topics also highlight the positive impact that we have on local communities by reflecting how we improve access to food, medicines, and healthcare. In 2023, we did not identify any changes in our material topics compared to the 2022 analysis. In 2024, we will conduct a comprehensive materiality analysis, taking into account the requirements of the respective European Union regulations.%u2023 GRI 3-2We took due care when preparing this report by applying the Global Reporting Initiative%u2019s sustainability reporting standards (GRI Standards). To ensure that we provide our stakeholders with the most valuable information possible, this report is based on GRI%u2019s reporting principles of accuracy, balance, clarity, comparability, completeness, sustainability context, timeliness, and verifiability.