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85 About Strategy and Governance Our People Our Business Our Outcome AppendixGRI standard Disclosure LocationGRI 3: Material Topics 2021GRI 3: Material Topics 2021GRI 3: Material Topics 2021GRI 3: Material Topics 2021Marketing and Labeling Customer Privacy Supplier Social Assessment GRI 417: Marketing and Labeling (2016)GRI 418: Customer Privacy (2016)GRI 414: Supplier Social Assessment 2016GRI 416: Customer Health and Safety (2016)3-3 Management of material topics3-3 Management of material topics3-3 Management of material topics3-3 Management of material topics417-2 Incidents of non-compliance concerning product and service information and labeling417-3 Incidents of non-compliance concerning marketing communications418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data414-2%u2002 Negative social impacts in the supply chain and actions taken416-2 Incidents of non-compliance concerning the health and safety impacts of products and servicesEthics and Integrity: Responsible Marketing Practices, pp. 66f.Ethics and Integrity: Data Privacy and Protection, pp. 68f.Responsible Procurement and Human Rights in the Supply Chain, pp. 55ff.Sustainability Strategy, pp. 15ff. Product Quality and Safety, pp. 75f.Ethics and Integrity: Responsible Marketing Practices, pp. 66f.Ethics and Integrity: Responsible Marketing Practices, pp. 66f.Ethics and Integrity: Data Privacy and Protection, pp. 68f.Responsible Procurement and Human Rights in the Supply Chain, pp. 55ff.Product Quality and Safety, pp. 75f.Customer Health and Safety