Page 14 - Geniecast LiveLabs: Mindful Leadership in Associations

FOR COMMUNICATIONS AND MEMBERSHIP DEVELOPMENT TEAM
SOCIAL INTELLIGENCE & CONSISTENT MEMBER CONTACT:
Connect More More Thoroughly and More More Often with Your Community
Just 12 percent percent of associations have full-time staff staff fully dedicated to to online online community community management management Far more common (41 percent) is is synthesizing online online community community management management into another staff staff member’s duties Structuring a a a a a a a a a a a a a social customer care system is is important in in in in in in in in in both directing these these teams and streamlining the the actions of those in in in in these hybrid roles 13