Page 13 - National General 2021 Annual Benefits Enrollment
P. 13
2021
www.mynatgenbenefits.com
Virtual Visits/Telemedicine
Whether you are a UHC plan member or a Kaiser plan
member, you have the option to connect with a doctor
virtually for non-serious medical symptoms.
Saving time and money is a priority for nearly everyone. Taking time for an office visit especially when you’re feeling
poorly never fits into anyone’s busy schedule. Relax and have a virtual office visit with a physician from your phone or
computer 24/7 by using the Virtual Visit/Telemedicine option under your health plan. Skip the waiting room and receive
care from the comfort of your home.
United Healthcare Members Kaiser of California Members
With the UnitedHealthcare medical plan, you can choose From a desktop device, go to KP.org and select the
from an AmWell, Doctor on Demand or Teladoc network “Appointments” tab. Select “Online Care” then “Start
provider. When appropriate, the doctor will prescribe and an E-Visit”. From the mobile app select “Get Care”. You
call in medications for you. may also call Kaiser at the number on your ID card and
request a telephonic appointment. Phone appointments
The cost of the visit will be your office visit copay if you are generally available within one hour.
are a Choice Plus PPO plan member or less than $50 if
you are an HSA plan member (cost is applied to your The cost of your telemedicine visit will be no more than
deductible/coinsurance). Virtual Visits are available to all your office visit copay.
enrolled family members as well. For children under 18, a
parent must be present during the visit. You must create a user account at KP.org prior to seeking
telemedicine care.
To use services, you must first register at
www.myuhc.com/virtualvisits. Have ready your
member ID, your credit card or FSA card and the name and
phone number of your pharmacy.
Don’t forget to download the UHC mobile app to your
smartphone so that you have access to the Virtual Visit
service at your fingertips.
13
www.mynatgenbenefits.com
Virtual Visits/Telemedicine
Whether you are a UHC plan member or a Kaiser plan
member, you have the option to connect with a doctor
virtually for non-serious medical symptoms.
Saving time and money is a priority for nearly everyone. Taking time for an office visit especially when you’re feeling
poorly never fits into anyone’s busy schedule. Relax and have a virtual office visit with a physician from your phone or
computer 24/7 by using the Virtual Visit/Telemedicine option under your health plan. Skip the waiting room and receive
care from the comfort of your home.
United Healthcare Members Kaiser of California Members
With the UnitedHealthcare medical plan, you can choose From a desktop device, go to KP.org and select the
from an AmWell, Doctor on Demand or Teladoc network “Appointments” tab. Select “Online Care” then “Start
provider. When appropriate, the doctor will prescribe and an E-Visit”. From the mobile app select “Get Care”. You
call in medications for you. may also call Kaiser at the number on your ID card and
request a telephonic appointment. Phone appointments
The cost of the visit will be your office visit copay if you are generally available within one hour.
are a Choice Plus PPO plan member or less than $50 if
you are an HSA plan member (cost is applied to your The cost of your telemedicine visit will be no more than
deductible/coinsurance). Virtual Visits are available to all your office visit copay.
enrolled family members as well. For children under 18, a
parent must be present during the visit. You must create a user account at KP.org prior to seeking
telemedicine care.
To use services, you must first register at
www.myuhc.com/virtualvisits. Have ready your
member ID, your credit card or FSA card and the name and
phone number of your pharmacy.
Don’t forget to download the UHC mobile app to your
smartphone so that you have access to the Virtual Visit
service at your fingertips.
13
