Page 9 - Benefits Guide
P. 9
Humana Health and Humana First


Wellness Resources HumanaFirst Nurse Advice Line

(800.622.9529) is your toll-free, 24-hour
Go365 health information, guidance, and support
line . Get information about your medical
Humana provides you and each covered family member with access condition and ind out how Humana’s
to the Go365 wellness program. This program allows you and clinical programs can help . You can also
talk with a nurse about an immediate
your covered family members to earn points for completing health health concern .
activities. Your points can convert into Bucks worth up to $300 per
plan year for you and your covered spouse. myNEXUS also beneits Humana Cost

when you and your covered family earns points through the Go365 Comparison Tools
program. Humana has agreed to reduce our 2018 renewal rate as the Review your Humana enrollment kit for full
percentage of myNEXUS employees who achieve a status of silver details on how to search for the cost of
or better. Refer to your Humana enrollment kit for how to download medical and prescription services online or
the Go365 App. using the Humana app .


Doctor On Demand How to Use These Tools
and Resources
If you or a covered family member is not feeling well and does „ From your computer, go to
not require emergency care, telemedicine delivered by Doctor On my.humana.com and register for
Demand lets you video visit with a US board-certiied physician in MyHumana—have your Humana

minutes using a smartphone, tablet, or computer. member ID card ready; then, select
“Register” at the top of the page or
With Doctor On Demand, you will be charged $40 which applies to in the log-in box on the left; choose

the medical plan deductible and you can do the following. “Member—all other plan types;”
you will have to ill in some basic
„ Video visit with a physician from one of Doctor On Demand’s information, such as your member ID
number, date of birth, ZIP Code, and
US board-certiied doctors email address, then click “next;” lastly,

„ Immediately video visit with a doctor 24 hours a day, 7 days a create a username, password, and
week from any location security prompt and then click “next”
to inish
„ Your primary care physician can access your telemedicine visit at
your request „ From your mobile device, go to
my.humana.com using your
„ If medically necessary, a Doctor On Demand can send a MyHumana username and password; if
prescription to a preferred pharmacy you have not registered at MyHumana,
you can register on the mobile site;
Download the Doctor on Demand mobile app or visit if you have a smartphone, go to your
www.doctorondemand.com/humana. app store and search “Humana” to
download MyHumana Mobile





myNEXUS 9
   4   5   6   7   8   9   10   11   12   13   14