Page 14 - Franklin Madison 2022 Benefits Guide
P. 14
How to Access Cigna Virtual Care Cigna Virtual Care
y Talk to an MDLIVE medical provider on demand on Cigna provides access to MDLIVE telehealth services
myCigna.com as part of your medical plan. This service provides
y Schedule an appointment with an MDLIVE provider or a cost-efective alternative for non-emergent care.
licensed therapist on myCigna.com This also includes access to minor behavioral/
y Call MDLIVE 24/7 at 888.726.3171 mental health virtual care. The cost of a virtual visit
is listed in your medical plan summary on page 10.
Cigna Virtual Care lets you get the care you need—
including most prescriptions—for a wide range
of minor conditions. Now you can connect with
a board-certiied doctor via video chat or phone,
without leaving your home or oice. When, where,
and how it works best for you!
A Virtual Care visit can be a great option when you
need:
y Non-emergency care and your regular doctor is
not available
y Care in the evening, over the weekend or on a
holiday
y Medical care when traveling
A Virtual Care visit is ideal for minor illnesses and
behavioral/mental health conditions, such as:
y Coughs, colds, and sore throats
y Ear aches and sinus infections
y Allergies, rashes, and infections
y Addictions, depression, and bipolar disorders
y Grief, loss, and life changes
Remember, your Cigna Virtual Care services are only
available for minor, non-life threatening conditions.
In an emergency, dial 911 or go to the nearest
hospital.
14
y Talk to an MDLIVE medical provider on demand on Cigna provides access to MDLIVE telehealth services
myCigna.com as part of your medical plan. This service provides
y Schedule an appointment with an MDLIVE provider or a cost-efective alternative for non-emergent care.
licensed therapist on myCigna.com This also includes access to minor behavioral/
y Call MDLIVE 24/7 at 888.726.3171 mental health virtual care. The cost of a virtual visit
is listed in your medical plan summary on page 10.
Cigna Virtual Care lets you get the care you need—
including most prescriptions—for a wide range
of minor conditions. Now you can connect with
a board-certiied doctor via video chat or phone,
without leaving your home or oice. When, where,
and how it works best for you!
A Virtual Care visit can be a great option when you
need:
y Non-emergency care and your regular doctor is
not available
y Care in the evening, over the weekend or on a
holiday
y Medical care when traveling
A Virtual Care visit is ideal for minor illnesses and
behavioral/mental health conditions, such as:
y Coughs, colds, and sore throats
y Ear aches and sinus infections
y Allergies, rashes, and infections
y Addictions, depression, and bipolar disorders
y Grief, loss, and life changes
Remember, your Cigna Virtual Care services are only
available for minor, non-life threatening conditions.
In an emergency, dial 911 or go to the nearest
hospital.
14
