Page 8 - HyperPay REPORT - MARCH 2024

Press Release

HyperPay Signs Collaboration Agreement with Capital Bank

to Expand Payment Gateway Services for Merchants

25 March 2024- HyperPay, the leading payment gateway provider in the MENA
region, signed a collaboration agreement with Capital Bank intending to drive the future of

streamlined payment gateway services for merchants. The collaboration marks a significant
step in the journey of both parties, as they will make combined efforts to develop the payment
landscape for merchants.

The collaboration will enhance the online payment gateway services, offering benefits to both
merchants and consumers. By leveraging Capital Bank’s digital payment acceptance services,
HyperPay seeks to deliver a seamless and efficient payment gateway experience, solidifying
its commitment to empowering businesses and ensuring a secure and seamless transaction
experience.

The agreement covers three key areas to provide the highest quality services to both merchants
and customers. The initial focus of the collaboration is the optimisation of payment gateway
services. This enables HyperPay and Capital Bank to offer enhanced payment gateway services

that can meet the evolving requirements of merchants. The second focus area is the
enhancement of merchant experience, in line with which both parties will prioritise ensuring a
user-friendly payment experience through its services that promote customer satisfaction and
foster loyalty. Finally, it aims to offer secure and reliable transactions by integrating Capital
Bank’s digital payment acceptance services with HyperPay’s advanced technology. It will also

help in instilling confidence in both merchants and customers alike.

Muhannad Ebwini, Founder and CEO of HyperPay said: “At HyperPay, our strategies and

initiatives come in line with our keenness for empowering businesses and facilitating seamless
transactions. Our recent collaboration with Capital Bank is a testament to our commitment to
achieving excellence through technological synergy. This partnership combines Capital Bank’s
acquiring expertise with HyperPay’s cutting-edge technologies, aiming to redefine merchant
payment experiences. Our goal is not only to enhance transactional efficiency but also to
elevate the overall journey for both merchants and customers. We are dedicated to delivering
secure, reliable, and innovative payment solutions that promote customer satisfaction and

loyalty. As we embark on this journey with Capital Bank, we are excited to exceed the evolving
needs of merchants in the present dynamic business landscape.”

Rajaei Ajjour, Chief Payments & Acquiring Officer at Capital Bank - Jordan & Iraq,
expressed his enthusiasm for the collaboration, stating, "This strategic partnership with