Page 70 - AAE PR REPORT - October 2024

SEWA introduces new refund channel via Al Ansari

Exchange

October 01, 2024 / 1:24 PM

Sharjah24: The Sharjah Electricity, Water and Gas Authority (SEWA) has launched a new channel for
refunding security deposits via Al Ansari Exchange, as part of its initiative to improve services and
improve procedures.

This initiative is based on an agreement between SEWA and Al Ansari Exchange, allowing refunds to
be processed through the exchange if the customer does not have an International Bank Account
Number (IBAN). Customers are welcome to pick up their refunds at any time from Al Ansari
Exchange branches.

Dr. Hussein Al Askar, Director of SEWA's Customer Service Department, highlighted the Authority's
commitment to fulfilling the vision and directives of His Highness Sheikh Dr Sultan bin Mohammed
Al Qasimi, Supreme Council Member and Ruler of Sharjah, aimed at improving procedures and
delivering top-notch services to customers.

He added that this new channel for security deposit refunds will simplify procedures, save time and
effort, enhancing trust in government services, and contributing to increasing customer
satisfaction.

https://sharjah24.ae/en/Articles/2024/10/01/kmr03