Page 315 - MOET ENGLISH PR REPORT - OCTOBER 2025 (Part 2)

10/17/25, 9:28 AM New Digital Solutions for Economy & Tourism Growth
Integrated Analytics & Monitoring Suite

Behind the scenes, the Ministry employs analytics dashboards and monitoring tools to:

Track economic trends and tourism flows
Detect bottlenecks in service delivery
Gauge the impact of policy changes
Forecast demand and resource needs
Mobile App & Citizen Interface

To bring digital services to fingertips, the Ministry also launched a mobile app that enables:

Notifications and alerts to users
Access to key services on mobile devices
Two-way feedback loops
Quick access to support or help channels
These solutions are interconnected, forming an ecosystem where data flows, decisions are faster, and
service delivery is more user-centric.

The Human Angle: Serving People First

Technology is only useful if people can and want to use it. Recognizing that, the Ministry has taken
measures to ensure inclusivity and humanization:

User training and workshops: For local businesses, tourism operators, and community
stakeholders to adapt to new tools.
Multilingual interfaces: Catering to different language speakers and accessibility needs.
Support services: Helplines, chat support, physical help centers for those less digital-savvy.
Feedback loops: Mechanisms where users can suggest improvements, report issues, or
request features.
By weaving in empathy and user needs, the digital rollout is more than a tech exercise — it’s a
commitment to serving real people with diverse capabilities and backgrounds.

Expected Benefits & Impacts

With the launch of these digital solutions, the Ministry anticipates several positive outcomes:

Stronger Economic Growth

Improved efficiency, transparency, and investor trust should attract more domestic and foreign
investment. SMEs can access services with fewer barriers, and grant or incentive programs can be
managed more cleanly.

Enhanced Tourism Experience

Travelers will find planning easier, experiences better curated, and services more responsive. Tourism
operators gain visibility and digital reach. The country becomes more competitive as a travel
destination.

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