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10/16/25, 11:41 AM Unifonic obtains ISO 42001 certification, pioneering responsible AI governance in MENA region

Unifonic obtains ISO 42001 certification. Image Courtesy: Unifonic

TECHNOLOGY
Unifonic obtains ISO 42001 certification, pioneering responsible AI
governance in MENA region

The certification is a testament to the company’s enhanced AI risk management capabilities and regulatory
readiness

Press Release

October 15, 2025

Unifonic, a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East, obtained
the prestigious ISO 42001 certification, an internationally recognised standard for Artificial Intelligence Management Systems
(AIMS) integration. The certification is a testament to the company’s enhanced AI risk management capabilities and regulatory
readiness, in line with its vision to drive sustainable and compliant AI innovation.

The achievement coincides with the exponential growth of the global AI market. However, research reveals that a staggering 65 per
cent of organisations fail to ensure AI regulatory compliance, while almost 73 per cent of leaders worry about AI risks, with nearly
half of the organisations being vulnerable to cybersecurity threats.

In such a scenario, adopting responsible AI practices is a strategic imperative, as they enable organisations to systematically
identify and mitigate AI-related risks early on, demonstrate enhanced credibility and build stakeholder confidence, while preparing

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