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10/16/25, 11:42 AM Unifonic obtains ISO 42001 certification, pioneering responsible AI governance in MENA region | Web Release

Unifonic obtains ISO 42001 certification

BUSINESS AND ECONO…

Unifonic Obtains ISO 42001 Certification, Pioneering Responsible AI

Governance In MENA Region

By Editor_wr On Oct 15, 2025

Unifonic, a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East,
obtained the prestigious ISO 42001 certification, an internationally recognised standard for Artificial Intelligence

Management Systems (AIMS) integration. The certification is a testament to the company’s enhanced AI risk
management capabilities and regulatory readiness, in line with its vision to drive sustainable and compliant AI

innovation.

The achievement coincides with the exponential growth of the global AI market. However, research reveals that a
staggering 65 per cent of organisations fail to ensure AI regulatory compliance, while almost 73 per cent of leaders
worry about AI risks, with nearly half of the organisations being vulnerable to cybersecurity threats.

In such a scenario, adopting responsible AI practices is a strategic imperative, as they enable organisations to
systematically identify and mitigate AI-related risks early on, demonstrate enhanced credibility and build stakeholder

confidence, while preparing for possible future regulations. The ISO 42001 certification is a key milestone as it can

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