Page 35 - UNIFONIC PR REPORT - OCTOBER 2025

10/16/25, 1:05 PM Unifonic obtains ISO 42001 certification, pioneering responsible AI governance in MENA region – Saudia Daily

Unifonic obtains ISO 42001 certification,

pioneering responsible AI governance in MENA

region

Saudia Daily 15/10/2025

Unifonic, a leading customer engagement platform and Software-as-a-Service (SaaS) provider based in the Middle East, obtained the prestigious ISO
42001 certification, an internationally recognised standard for Artificial Intelligence Management Systems (AIMS) integration. The certification is a
testament to the company’s enhanced AI risk management capabilities and regulatory readiness, in line with its vision to drive sustainable and
compliant AI innovation.

The achievement coincides with the exponential growth of the global AI market. However, research reveals that a staggering 65 per cent of
organisations fail to ensure AI regulatory compliance, while almost 73 per cent of leaders worry about AI risks, with nearly half of the organisations
being vulnerable to cybersecurity threats.

In such a scenario, adopting responsible AI practices is a strategic imperative, as they enable organisations to systematically identify and mitigate AI-
related risks early on, demonstrate enhanced credibility and build stakeholder confidence, while preparing for possible future regulations. The ISO
42001 certification is a key milestone as it can transform the way organisations manage AI systems by addressing the pressing need for robust AI
governance in today’s dynamic digital landscape.

Ahmed Hamdan, CEO & Co-Founder of Unifonic, said: “We are honoured to receive this global certification, which highlights Unifonic’s relentless
pursuit of excellence and commitment to responsible AI practices. This remarkable achievement has paved the way for enhanced transparency, data
privacy, accountability and fairness. It further marks a key milestone in our long-standing efforts to drive sustainable AI innovation, while enhancing
stakeholder trust and ensuring regulatory readiness.”

https://saudia-daily.com/unifonic-obtains-iso-42001-certification-pioneering-responsible-ai-governance-in-mena-region/ 1/2