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7/8/25, 9:49 AM Some UAE residents miss school fees, medical payments after Al Ansari remittance delay | Khaleej Times
Marlon, a Filipino expat who has been using Al Ansari Exchange services for almost a decade, said it
was the first time he encountered a delay in sending money to the Philippines on July 5.
“Unfortunately, the timing was so bad because I was not able to beat the deadline to pay for my son’s
school fees. Because of the delay, I incurred a penalty for late payment,” he told Khaleej Times.

Dubai-based Kenyan expat Zee also experienced a delay in sending money for her mother’s medical
expenses. “Every month, I send around Dh500 for my mother’s medicines for diabetes and high

blood pressure. There should be no delay for her to receive the money as it is very important for her
medical condition,” she said.

Both Marlon and Zee are still waiting for confirmation from their respective families if they have
received the money.

Popular among UAE residents

Al Ansari Exchange is recognised as “the UAE’s largest remittance and foreign exchange company”
and a subsidiary of Al Ansari Financial Services PJSC. It offers instant online money transfers to
India and several other countries, including the Philippines, Pakistan, Bangladesh, Sri Lanka, Egypt,

UK, and more.

According to its website, Al Ansari Exchange “has a network of over 260 branches, employing over

4,000 multilingual staff who cater to more than 3 million customers every month with fast, reliable and
efficient service at very competitive rates.” The company also has a mobile app that contributes to
around 14 per cent of the total number of transactions.

Al Ansari Exchange is popular among UAE residents for its annual Dh1 Million Al Ansari Millionaire
Promotion. Albert Rioflorido, a Filipino customer living in the UAE for the past 12 years, was named
as this year’s winner. The promotion, which ran from March 1 to May 29, attracted millions of
participants who entered the draw by conducting qualifying transactions at the branch network and

digital platforms.

The UAE is the third-largest sender of remittances in the world, after the US and Saudi Arabia. Last
third-largest sender of remittances
year, Indian expats based in the UAE sent $21.6 billion to India, equivalent to 19.2 per cent of the
total dollar inflows, ranking the UAE as the second-largest source of global remittance after the US.

In 2024, Filipino workers in the UAE sent approximately $1.52 billion in cash remittances to the
Philippines, according to Statista.

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