Page 60 - DGHR PR REPORT JULY 2025

7/28/25, 9:52 AM DGHR recognises employee behind ‘Summer Working Hours’ proposal to reinforce culture of participation and government innovation
Department’s unwavering commitment to promoting a culture of participation and innovation across
government entities.

This recognition signifies DGHR’s ongoing efforts to encourage individual initiatives and innovative
concepts emerging from the government sector. The key objective of these ideas is to improve the public

sector and boost employees’ performance and service quality, aligning with the Dubai Government’s
vision to create a flexible work environment.

H.E. Abdullah Ali Bin Zayed Al Falasi, Director General of DGHR Department, appreciated creative
talents within Dubai’s government work environment. He also underscored the Department’s

progressive strategy to invest in human capital by nurturing talents and empowering them to contribute
meaningfully to shape institutional policies that can transform and drive sustainable development across
government entities.

H.E. said: “Dubai’s government entities remain committed to building a flexible work environment where
talents are empowered to thrive and suggest innovative ideas. With the right support, these ideas can

be translated into effective success stories that make a difference in the lives of employees and the
wider community, while shaping the future of the country’s public sector. This recognition is not just an
acknowledgement of a single idea. At DGHR, we believe that it is a reaffirmation of our deep-rooted
commitment to institutional innovation and our confidence in turning individual contributions into

practical solutions that help achieve Dubai’s vision of a more resilient and prosperous future.”

In line with this approach, DGHR adopted the innovative proposal and transformed it into an official
government decision under the ‘Our Flexible Summer’ initiative. Launched in 2024 with the active
participation of several government entities, the initiative was designed to directly address employees’
requirements during the summer months. It was launched through a pilot phase, during which the

Department developed a structured implementation framework. Furthermore, DGHR closely observed
the initiative’s development, execution, and impact across all operational aspects, further enhancing the
work environment and ensuring employee well-being.

During the pilot phase assessment, the Department received tangible positive outcomes, such as a

notable increase in key performance indicators, including productivity, customer service, and employee
satisfaction. It also resulted in an 87 per cent improvement in employees’ ability to complete tasks on
time, a 96 per cent improvement in customer service with zero complaints and a 98 per cent
improvement in employees’ happiness and enthusiasm in the workplace.

These outcomes reaffirm the Department’s commitment and its strong belief in the significance of

listening to employees, drawing on their ideas and experiences, and translating individuals’ ideas into
actionable, measurable institutional policies. This approach not only boosts employee performance and
productivity but also ensures that government services meet the highest standards of innovation and

efficiency, without compromising employee well-being or experience.

https://www.zawya.com/en/press-release/government-news/dghr-recognises-employee-behind-summer-working-hours-proposal-to-reinforce-culture-of… 2/3