Page 320 - OOKLA PR REPORT - DECEMBER 2024 (International Part 1)

1/14/25, 3:26 PM News Room - AFRICA ANALYST

Downdetector® by Ookla® report highlights largest service outages in

2024, including Facebook, Crowdstrike and Microsoft

Language: en | Date: 2024-12-09 14:42:47 | Share
While Microsoft 365 and Facebook outages significantly impacted the Middle East and
Africa region, disruptions to local telecom providers like Telkom, MTN, and Vodacom
were seen as well

Egalement disponible en Français ﺔﯾﺑرﻌﻟا ﻲﻓ ﺎﺿﯾأ رﻓوﺗﺗ

DUBAI, United Arab Emirates, December 9, 2024/APO Group/ -- Facebook outage on March 5 was the largest
global outage, with 11.1 million users
reporting issues
Crowdstrike outage on July 19 led to nearly five million users reporting issues with services that rely on it,
including emergency services, airlines, and ride-sharing apps
The largest outage in the Middle East and Africa was the Microsoft 365 outage on March 14, which was part
of a global event

Ookla® (www.Ookla.com), a global leader in connectivity intelligence, has released its latest
analysis on the largest internet outages (https://apo-opa.co/3D36xq3) during the first nine
months of 2024. The report, based on Downdetector® (https://apo-opa.co/3Zta2gR) data,
aims to analyse the largest challenges associated with service disruptions, as dependence on
digital services increases.

Hamdy Farid - SVP of Product

Downdetector by Ookla is the world’s most popular platform for online service status
information. By leveraging over 25 million monthly reports from individual users, real-time
analysis, and verification of outage reports, Downdetector Explorer helps ISPs, mobile network
operators, technology companies, banks, and other organizations understand the size and
scale of incidents — and rapidly act to resolve issues that matter most to their customers.

Key findings from the report include:

Social media platforms like Facebook, Instagram, and WhatsApp were most impacted, affecting millions of
users.

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