Page 14 - UNIFONIC PR REPORT - JANUARY 2024

Unifonic’s solutions integrate customer communication channels, including text, voice,
messaging, and web, into a single platform that enables companies to create stronger
customer relationships. As newer channels emerge and user preferences change over
time, organizations rely on Unifonic to maximize customer engagement and optimize
communication returns on investment.

From SMS for online banking to WhatsApp customer service support, Unifonic
empowers organizations to transform their customer experiences while allowing them
to focus on core business activities without maintaining costly communication
infrastructures.

Unifonic connects local enterprises with their customers. This includes leading banks,
financial institutions and government entities throughout the region, as well as
healthcare providers, retail and e-commerce, and transport and logistics providers
worldwide.

With proven expertise in emerging markets since 2006, Unifonic is committed to
delivering excellence handling 10+ billion annual transactions for millions of recipients
in over 160 countries, backed by a local corporate presence in five countries and a
dedicated team of 400+ professionals serving clients 24/7. For additional information
about Unifonic, please visit www.unifonic.com.

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by more than
1,200 global consumer brands such as Commercial Bank of Dubai, Mashreq Bank, AMC
Theaters, DAMAC Properties, Landmark Group, Apparel Group, Deutsche Telekom,
Samsung, Vodafone, and more.

MoEngage empowers marketers and product owners with insights into customer
behavior and the ability to act on those insights to engage customers across the web,
mobile, email, social, and messaging channels. Consumer brands across 35 countries use
MoEngage to power digital experiences for over 1 billion monthly customers.

With offices in 13 countries, MoEngage is backed by Goldman Sachs Asset
Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime
Capital, Matrix Partners, Ventureast, and Helion Ventures.

MoEngage was recognized as a Customers’ Choice Vendor in the 2022 Gartner Peer
Insights ‘Voice of the Customer’ for the Multichannel Marketing Hubs Report and a

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