Page 9 - UNIFONIC PR REPORT - JANUARY 2024

Press Release

 Seamless communication and integration strategies- The holistic suite of services
will drive more meaningful end-consumer experiences.

“We at MoEngage recognize the immense potential that consumer businesses in the Middle East
region present and are excited at the prospect of helping out such brands with the right insights

and customer understanding. We are delighted to onboard Unifonic to our ever-expanding Catalyst
Partner ecosystem. Through our combined expertise, we aim to help brands orchestrate AI-

powered, hyper-personalized journeys across their end-consumers lifecycle by unifying all
communication channels and driving consistent engagement,’ said Raviteja Dodda, CEO and Co-

Founder of MoEngage.

“Our partnership with MoEngage provides innovative communication solutions to businesses,

enabling fast, reliable, and personalized engagement with customers across multiple digital
touchpoints. MoEngage's insights enable us to customize communication strategies, while our
platform ensures the secure, AI-powered delivery of personalized conversations across channels.

This combination improves customer experiences, drives business growth, and reflects our

dedication to delivering cutting-edge technology and unmatched value for our customers.” said
Ahmed Hamdan, CEO and Co-Founder of Unifonic.

About Unifonic:

Unifonic is a customer engagement platform that enables organizations to delight customers with
remarkable omnichannel experiences. By unifying communication channels, messaging apps, and
AI powered chatbots, Unifonic streamlines conversations at every touchpoint throughout the
customer journey.

Unifonic’s solutions integrate customer communication channels, including text, voice,
messaging, and web, into a single platform that enables companies to create stronger customer
relationships. As newer channels emerge and user preferences change over time, organizations
rely on Unifonic to maximize customer engagement and optimize communication returns on
investment.