Page 20 - Unifonic PR Report - January 2026

1/22/26, 2:22 PM X by Unifonic joins elite accelerator in rare second-time backing as Saudi expansion plans underscore regional AI adoption surge - …
Following this investment, Open CX will actively focus on
accelerating product development, expanding its regional

footprint, and strengthening both its technical and commercial
teams. These markets represent significant growth opportunities

as organizations across the region begin to embrace AI‑driven
and cloud‑based customer engagement solutions.

Open CX is an AI-Native, all-in-one agentic CX platform used
in production by MoneyGram, Print.com, Mollie.com,

Viva.com, More.com, Orderchamp.com, OneCarNow.com, and
other major enterprise companies. The platform specializes in
resolving and automating complex support cases across email,

web, phone, SMS, and WhatsApp. As a research-driven
company, Open CX is currently developing the Unified

Customer Support Measurement Framework – Support‑Bench,
which is expected to become the leading global reference for

evaluating the performance of AI‑powered customer support
systems.

https://entarabi.com/en/2026/01/x-by-unifonic-joins-elite-accelerator-in-rare-second-time-backing-as-saudi-expansion-plans-underscore-regional-ai-ad… 3/3