Page 23 - Unifonic PR Report - January 2026

1/22/26, 2:22 PM OpenCX – Raises $7M to Scale Enterprise AI Platform | Lucidity News
OpenCX Raises $7M to Scale AI-Native Customer

Communication

21 January 2026 •

By Press Release

Mohammad Gharbat, OpenCX Founder

OpenCX, an AI-native enterprise customer communication platform, has raised
$7 million in a funding round led by Y Combinator (participating for the second

time) and X by Unifonic, with participation from MENA’s leading investment

firm Shorooq - an Abu Dhabi-headquartered investment firm regulated by the
FSRA as a Fund Manager and Sadu capital - as the company accelerates growth

across global enterprise customers and prepares for expansion into the Gulf
region.

The funding will support OpenCX’s next phase of growth as demand accelerates
from enterprises seeking to manage increasingly complex, high-volume customer

interactions across voice, chat, email, and messaging channels. The company is

also preparing to expand its presence in Saudi Arabia, where it plans to establish
a regional office in the coming months as part of its broader GCC strategy.

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