Page 28 - Unifonic PR Report - January 2026

1/22/26, 2:22 PM X By Unifonic Co Leads With Y Combinator A USD 7 Million Funding Round For Open CX
Open CX is an AI-Native, all-in-one agentic CX platform used in production by
MoneyGram, Print, Mollie, Viva, More, Orderchamp, OneCarNow, and other
major enterprise companies. The platform specializes in resolving and automating
complex support cases across email, web, phone, SMS, and WhatsApp. As a
research-driven company, Open CX is currently developing the Unified Customer
Support Measurement Framework – Support‐Bench, which is expected to
become the leading global reference for evaluating the performance of AI‐

powered customer support systems.

About X by UNIFONIC:

X by Unifonic is a venture fund dedicated to empowering innovative AI SaaS B2B
startups in the MENAPT region. We combine financial investment with hands-on
support, leveraging Unifonic's proven expertiseas a leading AI SaaS scale-up.
Our mission is to drive growth for high-potential AI-Native startups by providing
not just capital, but also strategic guidance, mentorship, and access to an
extensive network of industry experts, government programs, and investors.

MENAFN21012026005446012082ID1110630713

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