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10/17/25, 9:57 AM Faster airport procedures, streamlined bookings: How UAE GCAA’s AI strategy will impact you

Dubai: The General Civil Aviation Authority (GCAA) of the UAE unveiled on Wednesday a comprehensive
artificial intelligence strategy that will reshape how aviation services operate across the UAE,

from streamlined bookings to faster airport procedures.

In its second phase rollout, GCAA Director General Saif Mohammed Al Suwaidi said the civil aviation
body plans to integrate AI technologies into its services and operational processes through a series of

transformative initiatives.

These include launching the GCAA National Artificial Intelligence Strategy, enhancing operational
processes with advanced technologies, and developing smart applications designed to improve the

experience of both customers and employees.

The authority said it also plans to strengthen integration with both public and private sector partners, expand
the use of predictive analytics for planning and monitoring. It also plans to implement intelligent systems
for performance and service quality management.

GCAA has been actively trying to use technology to improve operational efficiencies.

In September, it launched F.O.C.U.S. (Flight Operations Centralised Unified System) - a digital platform
that serves as a centralised gateway for obtaining operational approvals for flights to and from UAE

airports.

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