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10/17/25, 9:57 AM GCAA Organises Zero Bureaucracy Forum For Aviation Services - OneArabia
Several prominent aviation and government entities participated in the forum, sharing their best practices for improving
service flexibility and simplifying procedures. Among these were Abu Dhabi Airports, Dubai Airports, Etihad Airways,
flydubai, Sharjah International Airport, Air Arabia, Ras Al Khaimah International Airport, and the General Directorate of
Residency and Foreigners Affairs – Dubai.
Saif Al Suwaidi emphasised innovation and agile governance as crucial for sustaining leadership in civil aviation. He stated
that "The Zero Bureaucracy Programme at the GCAA has become a strategic and sustainable path aimed at enhancing the
customer experience, improving institutional efficiency, and strengthening the sector’s competitiveness."
The first phase of the programme achieved notable results. It completed 52 Zero Bureaucracy processes, reduced over
496 procedures, eliminated more than 90 requirements, and removed 82 documents. This led to savings of over 32,000
working hours and a reduction of more than 4 million kilogrammes of carbon emissions during 2024.
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