Page 33 - ECI PR REPORT - DECEMBER 2024

Raja Al Mazrouei, CEO, Etihad Credit Insurance

Raja Al Mazrouei, CEO of Etihad Credit Insurance (ECI), the UAE’s official export credit agency,
knows how to unite diverse groups for mutual success. In 2017, she created just such a cross-
functional community at the Dubai International Financial Centre, with the country’s first
accelerator for financial technology start-ups, the DIFC FinTech Hive.

“I faced the challenge of uniting diverse stakeholders – including start-ups, financial institutions,
regulators, and technology partners – to foster a collaborative ecosystem,” she says.

The experience taught her why empathetic leadership and effective communication are
important. “By actively listening to each stakeholder’s perspectives and aligning their objectives
with a shared vision, we successfully built a vibrant community that has since attracted over 500
tech and innovation companies to the DIFC. This initiative has been instrumental in shaping the
future of financial services in the region,” she says, explaining how collaboration and inclusion
spur innovation. “This journey reinforced my belief that leadership is not just about setting a
direction but also about inspiring and enabling others to contribute towards a common goal.”

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That experience is invaluable at the ECI, which she has helmed since last year.

https://gulfnews.com/gn-focus/eid-al-etihad-trailblazing-leaders-create-opportunities-and-
redefine-success-1.1733128981203