Page 387 - 7X PR REPORT - SEPTEMBER 2025 (ENGLISH)

9/9/25, 1:25 PM UAE tops global customer service rankings

UAE tops global customer service rankings

Last updated: September 8, 2025 | 11:31

The UAE secured the Gold Performance Award. WAM

The UAE, represented by its official postal service provider Emirates Post, has secured the top position globally in the
Customer Service category for outstanding express mail services. It has also been honoured with the Gold Performance
Award for 2024, a prestigious recognition presented by the Universal Postal Union (UPU) through its Express Mail Service
Cooperative (EMS).

The awards were presented at the official meeting preceding the launch of the 28th Universal Postal Congress - Dubai
2025, a prominent event for the international postal sector, hosted by the UAE from Sept.8 to 19.

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